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Benny Recruitment and Training is the best recruitment solutions partner providing expert recruitment services. Established in 2013, Benny Recruitment and Training offers call centre training courses which include comprehansive inbound and outbound training. We have placed professionals in some of the most prestigious roles with leading companies across all industry disciplines successfully. This places Benny as a choice service provider of a range of call centre related services for both clients and job seekers. With branches in Johannesburg, Pretoria and Durban, we confidently provide the best call centre training and after recruiting and training agents we set up interviews especially in the areas of call centre, promotions, customer service and telesales... |
DESCRIPTION
Call Centre personnel work maily with phones, persuading prospective customers to buy or join lucrative industry or company. Providing technical supprt is vital and also telesales, customer care are essential element of call centre/contact centre
Resposbilities
- Proactively make outgoing calls to both prospective customers and existing clients
- Receives incoming calls from existing clients and offering services in line with customer service centre
- Updating and generating customers database
- All time call centre duties and responsiblities of ensuring customers needs and expectations are met
- Attend on-company and off-company training schedules as regards product training and development
Requirements
Grade 12 or equivalent
Good communication skills
Telephone ettiquete are essential to service delivery
Hw to Apply
Tel 072 800 1936 or whatsaap 078 2809 684
