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Project Service Coordinator ( Telecommunications) EKE202
Posted date [2018-Aug-14]  (ID: 2589)
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Project Service Coordinator (Telecommunications) (EKE202)

Umhlanga, Durban

R8000 – R15000 per month

Telecommunications company is seeking a Project Coordinator/ Sales Administrator with strong customer service skills.

Requirements:

  • Grade 12
  • 2-3 years’ experience within a similar position
  • Experience within the telecommunications industry is preferred and candidates with this experience will be given preference

Personal Attributes:

  • Exceptional social and communication skills
  • Customer service orientated
  • High energy for fast paced environment
  • Multi tasker

Duties and responsibilities:

  • Support to sales and technical teams
  • Coordinating technical teams
  • Build relationships with customer
  • Process end to end delivery of telecommunication solutions for customers
  • Receive, capture, welcome call at point of sale with customer information to process order
  • Manage process flow tasks daily
  • Handle customer complaints, provide solutions, updated or alternatives
  • Ensure resolution
  • Monitor and evaluate orders and sales processes
  • Process customer accounts and file documents
  • Upsell of products
  • General administration

Important Note:

  • Experience is required for this position.
  • Previous experience within the telecommunications industry in a similar post will be given preference
  • Background checks will be completed on candidates

Please consider your application unsuccessful if you have not heard from us within 2 weeks of closing date of position. We do endeavour to provide feedback to all applicants.

Closing date: 30th August 2018

HOW TO APPLY: Please Register and then APPLY ONLINE
    
Job Title Project Service Coordinator ( Telecommunications) EKE202
Nationality South African
Employment Equity Open to all Candidates
Town/City Umhlanga
Location KwaZulu Natal
Country South Africa
Job Type Permanent
Industry Telecommunication
Salary R10000 - R15000 per month
Languages Spoken English
Job Ref No EKE202
Start Date ASAP
Closing Date 30th August 2018
    
HOW TO APPLY: Please Register and then APPLY ONLINE