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Surveillance Operator (EKE332)
Posted date [2018-Oct-01]  (ID: 2657)
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This post has expired! It was posted more than 90 days ago.

Surveillance Operator (EKE332) in Brakpan
R8 000 – R10000 per month 
Plus, provident fund, life insurance and contribution to medical aid

This post is open to candidates with disabilities

Duration: 3-year contract
Interview process: 2 x interviews as well as polygraph testing

Working hours:
12 hours’ shifts, Mon – Sunday
06h00 – 18h00 or 18h00 – 06h00 ,3 days, 3 nights and 3 days off


  • Matric / Grade 12 or equivalent (NQF level 4). 
  • PSIRA Registered (Minimum Grade C). 
  • Minimum of three (3) years proven experience in a control room. 
  • Computer literate. 
  • Own transport is essential. 
  • Exceptional telephone etiquette and communication skills. 
  • Technical background of cameras and alarm systems will be highly beneficial. 
  • Advanced Surveillance Body Language will be highly beneficial. 
  • Proven experience with two-way radios would be beneficial. 
  • Must be able to read incident risk behaviour and perform profiling activities. 
  • Occupational health and safety medical certificate.


  • Complete the Pima Alarm log book 
  • Record all incidents/ personnel booked on/off duty in the Occurrence Book (OB) with full 
  • Accept all responsibilities as handed over in the Occurrence Book (OB). 
  • Ensure that daily, weekly and monthly reports are completed and submitted to the relevant personnel in time. Ensure that the following information is included: 
  • Alarms and cameras activated, False alarms, True / positive alarms and outcome thereof, Telephonic and email reported incidents. 
  • Inform the relevant parties of any discrepancies (this includes CCTV irregularities); follow up actions taken and the progress thereof. 
  • Conduct camera checklist twice a day. 

Monitoring and Response: 

  • Ensure that the SMS is sent to CCTV systems daily. 
  • All monitoring and tracking of alarms and cameras 
  • Ensure effective monitoring of the client perimeters during dispatching of precious metals. 
  • Monitor movement on CCTV cameras for 24 hours a day, 7 days a week, this includes personnel and vehicle searchers movement as well as the whole perimeter of the client. 
  • Monitor sites and ensure that operational personnel are notified if a site is not secured / locked. 
  • Evaluate movement on camera and activate response team if suspicious activity is detected. 
  • Ensure that the relevant/ closest response team is dispatched to all alarm systems reported to the control room in a quick and efficient manner. Keep suspects under surveillance while calling back-up. 
  • Identify priority issues and escalate them to management. 
  • Monitor, manage, and control the operational systems. 
  • Inform management, clients and operational task teams about emergency, arrange for backup with local authorities if needed, and keep them updated with the progress. 
  • Acknowledge alarms on Watch manager and P2000. 
  • Ensure that the VMD’s activates on Nice Vision when the alarm goes off. 

X-ray operating (as and when required): 

  • Monitor flow through screening checkpoints to ensure order and efficiency. 
  • Inspect persons and items, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation. 
  • Search baggage and other items when it is suspected to contain prohibited items. 
  • Inform the relevant individuals of persons who have triggered alarms or who are suspected to carry prohibited items. 
  • Notify the control room and superiors or the police (when necessary) when security breaches occur in a timeous manner. 
  • Ensure that those who breach security are kept under supervision until police or other operational personnel arrive. 
  • Monitor movement in and around area of responsibility at all times to identify suspicious activity. Notify the control room as soon as suspicious activity is suspected. 
  • Identify priority issues and escalate them to management. 
  • Inform management, clients and operational task teams about emergency, arrange for backup with local authorities if needed, and keep them updated with the progress.


HOW TO APPLY: Please Register and then APPLY ONLINE
Job Title Surveillance Operator (EKE332)
Nationality South African
Employment Equity Open to all Candidates
Town/City Brakpan
Location Gauteng
Country South Africa
Job Type Permanent
Industry Security /Military /Defence
Salary R10000 per month plus benefits
Languages Spoken english
Job Ref No EKE332
Start Date Asap
Closing Date 31 October 2018
HOW TO APPLY: Please Register and then APPLY ONLINE