Sat, 16 November, 2019
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IT Field Technician (MKT268)
Posted date [2019-Sep-03]  (ID: 3027)
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Permament position for an IT Field Technician (MKT268) in Midrand Johannesburg

R12 – R15 000.00 basic.  Plus, benefits: Company vehicle, travel allowance, pension and provident contribution, annual bonus based on company and personal performance

Position available for a self-managed, energetic, self-motivated Field Technician to join a national retail wholesaler to provide remote an onsite technical support to the various outlets.   The Candidate will be responsible for answering support requests via a helpdesk system, devising and implementing solutions and relaying the details of these solutions both in technical and non-technical terms.


  • Assist in resolving Support Desk tasks logged by users within customer SLA’s
  • Maintain and manage repaired equipment
  • Ability to troubleshoot and resolve intermediate to advanced hardware support requests
  • Ability to troubleshoot and resolve intermediate to advanced LAN and WAN planning, implementation and support
  • Provide feedback and advice to colleagues regarding incidents
  • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
  • Complete all administration within specified time frames as per policies

Minimum requirements

  • IT qualification is highly recommended (preferably with N+ and A+)
  • Any additional qualifications aligned to technology an advantage
  • Must have a minimum of 4 years’ experience in a Technology Support environment
  • IT Technical Support background (essential)
  • General hardware skills (not brand specific)
  • Windows networking experience
  • Microsoft Operating System support (Windows, Office, Server)
  • Problem-solving skills
  • Must be able to work under pressure.
  • Must be able to work independently with minimum supervision
  •  Valid driver’s license (essential)

Advantageous Skills to Have

  • Skilled at supporting and maintaining VOIP PBX systems
  • Skilled at supporting CCTV Systems
  • Pastel support skills
  • Able to speak Afrikaans fluently


  • Self-motivated to be able to independently manage tasks received and schedule weekly site visits
  • Excellent organizational, communication and reporting ability
  • Able to work to tight project deadlines
  • Enjoy technical challenges and work well in a fast-paced environment



HOW TO APPLY: Please Register and then APPLY ONLINE
Job Title IT Field Technician (MKT268)
Nationality South African
Employment Equity Open to all Candidates
Town/City Midrand
Location Gauteng
Country South Africa
Job Type Permanent
Industry Information Technology
Salary R12000 - R15000 per month
Languages Spoken
Job Ref No
Start Date
Closing Date
Telephone 0114313542
HOW TO APPLY: Please Register and then APPLY ONLINE